Filly Church Management Software

My Role

Lead Product Designer

UIUX Designer

Task

The tasks for the Filly Church Software include conducting user research, designing web and mobile interfaces, creating intuitive dashboards and user flows, prototyping and testing the product, and collaborating with developers to ensure smooth implementation and user satisfaction.

Responsibilities

Wire framing

Visual Design

User Interface Design

User Experience Design

Micro interactions Design

High Fidelity Prototyping

3D Animated Presentation

Interaction Design

Tools

Project Duration

2 Weeks

PROBLEM STATEMENT

Many churches struggle to efficiently manage their administrative, financial, and member engagement activities due to reliance on manual processes and disconnected tools. This often leads to poor communication, data loss, and reduced participation among members. Filly Church Software aims to solve this by providing an integrated digital platform that simplifies church management, enhances transparency, and fosters stronger community engagement through intuitive and user-friendly design..

Solutions

Centralized Member Management – Provides a unified dashboard for managing member data, attendance, and contributions, reducing manual record-keeping errors.
Seamless Communication Tools – Enables instant updates, announcements, and event reminders through in-app notifications, SMS, or email.
Simplified Financial Tracking – Offers transparent tithes, donations, and expense tracking with easy-to-understand dashboards and reporting.
Event & Service Scheduling – Makes it easy to plan, organize, and manage church events and volunteer assignments with clear timelines and reminders.

User-Friendly Interface – Designed with simplicity and accessibility in mind, ensuring members and administrators of all ages can navigate effortlessly.
Role-Based Access Control – Provides secure, customized access for pastors, administrators, and members to maintain privacy and clarity of responsibilities.
Community Engagement Features – Encourages participation through discussion boards, prayer requests, and activity feeds that strengthen fellowship.
Mobile Accessibility – Allows members to stay connected and informed anywhere through a responsive web and mobile experience.

Design Process

Test

Observe
Measure
Refine
Improve

I began with a User centered approach involving a mixture of the traditional method and the double diamond approach

Empathize

User Research

Survey

Define

Goals

Wants

Needs

Ideate

Brainstorm
Create
Visualize
Refine

Prototype

Design
Test
Iterate
Validate

EMPATHY MAP

I use an empathy map to understand church members’ and admins’ needs, helping me design a solution that improves worship, communication, and management.

THINKS

SAYS

DOES

FEELS

I wish everything events, updates, finances were in one place.

Communication between leaders and members should be more organized.

Tracking attendance and donations shouldn’t be so time-consuming.

Uses spreadsheets or WhatsApp for attendance and announcements.

Relies on calls and messages to coordinate with teams.

Experiments with different tools but struggles to integrate them.

We spend too much time on admin work instead of ministry.

We need a digital system that’s simple for everyone to use

It’d be great if I could see all church data in one dashboard

Frustrated by scattered systems and manual processes.

Hopeful for a tool that strengthens community engagement.

Overwhelmed managing large congregations or multiple branches.

PAIN POINTS

Complex Interfaces – Difficult for users to navigate.

Manual Processes – Too much time spent on data entry.

Low Engagement – Members feel disconnected from church activities.

USER PERSONAS

1. Pastor Emmanuel (Church Leader)

Age: 45
Goal: Manage church operations and monitor member growth easily.
Needs: Simple dashboards for attendance, finances, and communication.
Pain Point: Struggles to track member involvement and offerings manually.

Sarah Owusu (Church Secretary)

Age: 32
Goal: Handle church records, schedules, and communications efficiently.
Needs: Easy tools for event planning, announcements, and data management.
Pain Point: Current systems are slow and require repetitive manual entry.

Michael Mensah (Member)

Age: 22
Goal: Stay updated on church activities and contribute online.
Needs: Mobile access to events, sermons, and online giving.
Pain Point: Finds it hard to stay connected or informed outside service hours.